Resources

Patients, families, and nurses need us to be their support.
  • We work to provide our patients and families continuous nursing care in the home good both in quantity and quality.
  • We work to provide our nurses a wage on which and benefits by which they and their families can live.
Patients, families, and nurses need us to be their partner.
  • Patients and families act like more than the recipients of services and nurses act like more than the providers of services.  Together, patients, families, and nurses act like partners.
  • We work to treat continuous nursing care more like a relationship and less like a transaction.
Patients, families, and nurses need us to be their guide.
  • We work to provide our patients, nurses and families organizational rules, made with balance and applied with fairness to all, respecting both the personal lives of patients and their families and the professional lives of nurses and allowing both to exercise discretion within the rules.
Patients, families, and nurses need us to be their teacher.
  • We work to provide our nurses and families education to make better their skills and their care, addressing their roles both as agents of wellness and agents of desegregation.
  • So skilled and so caring, nurses and families aid patients toward the goal of not only family lives, but community lives, where their loved ones have both a spot at home with family and a place in the community with friends.
Patients, families, and nurses need us to be their advocate.
  • We work to treat the causes of our patients, families, and nurses as our own and act on behalf of them as if we were acting on our own behalf.
  • Advocacy requires the advocate to identify with the person for whom he or she is advocating.
    • In advocating for patients, we need to know and understand the soft bigotry of both high and low expectations and the accompanying exclusion.
    • In advocating for families, we need to know and understand the superiority complex of expertise and the accompanying loneliness.
    • In advocating for nurses, we need to know and understand the shift in health care from the priority being care to the priority being paperwork and the accompanying vulnerability. 
  • Ever mindful of these harms and the Hippocratic injunction primum non nocere (“First, do no harm.”), we work to advocate well, preventing harm where possible and remediating harm where necessary.
  • Within the limitations of our role as a home health care agency, our advocacy generally is in service to the maintenance of needed approved continuous nursing care in the home for patients and needed rates of payment for that continuous skilled nursing in the home for nurses.

Contact Us

We are happy to listen to and speak with you.

Address

Office of Clinical Affairs

36 West Main Street

Westborough, MA 01581

Phone

Phone

508-475-0493

Fax

508-475-0410

Join Us

Join Us

Work Cited

Lawler, Philip.  The Faithful Departed: The Collapse of Boston’s Catholic Culture.  New York City, New York: Encounter Books, 2008.

Taylor, Stephen J. & Blatt, Steven D.  In Search Of The Promised Land: The Collected Papers Of Burton Blatt.  The District of Columbia: American Association on Mental Retardation, 1999.

© Family Lives 2017 • 36 West Main Street • Westborough, MA 01581
Phone: 508-475-0493 • Fax: 508-475-0410