Our Mission Statement

Our mission is to provide professional, reliable, competent and compassionate home health care services to people who have complex health care challenges.  These services are essential to safeguarding the home lives of the people we serve and to preserving their family unit. We believe in the dignity of the human person, the positive impact of families and their expectation of superior home health care services.  SNS/Family Lives will provide home care to our clients and customers throughout Massachusetts by maintaining a working philosophy of continuous improvement in quality of care, delivery of service and cost effectiveness.  We are committed to the personal and professional development of each individual employee.  SNS/Family Lives is dedicated to the community, the maintenance of the continuum of health, and the cohesiveness of families.  We pledge to provide our services with dignity, respect and consideration for all.